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Phone: +1 910-945-4166

Address:
145 Division Dr, Unit 120,
Wilmington, NC 28401

Openig hours:
Monday to Friday
8am to 6pm

Wonder Floors & Home in Wilmington, North Carolina, provides a wide range of flooring services, including sales, installation, repair, sanding, finishing, and custom solutions.

Special financing to make your floors dreams a reality

Pay for your flooring over time with financing from Wonder Floors & Home.

What is your
doubt?

How to clean the floor after installation?

Here are general steps you can follow:

1. Dust Removal:

Begin by sweeping or vacuuming the floor to remove any dust or debris left behind during installation.
Use a soft broom or a vacuum cleaner with a soft brush attachment to avoid scratching the surface.

2. Damp Mopping:

Mix a mild floor cleaner with warm water. Ensure that the cleaner is suitable for your specific flooring type.
Dampen a soft, lint-free mop in the cleaning solution.
Wring out excess water to avoid over-wetting the floor.

3. Wipe Spills Promptly:

Accidental spills can happen during installation or cleaning. Wipe them up promptly to prevent stains or damage.
Use a damp, clean cloth for spills and avoid harsh chemicals.

4. Avoid Excessive Water:

While damp mopping is essential, avoid using excessive water that could seep into seams or edges.
For hardwood floors, use a well-wrung damp mop to prevent water damage.

5. Use Wonder Floors & Home Recommendations:

Follow the care and maintenance instructions provided by Wonder Floors & Home.
Different flooring materials (hardwood, laminate, LVP, etc.) may have specific cleaning requirements.

6. Protect Floors During Cleaning:

If furniture or appliances need to be moved during cleaning, use protective pads or sliders to prevent scratches.
Avoid dragging heavy objects directly on the floor.

7. Regular Maintenance:

Establish a regular cleaning routine to keep your floors in top condition.
Sweep or vacuum regularly to remove dirt and prevent scratches.

8. Avoid Harsh Chemicals:

Refrain from using harsh chemicals, ammonia-based cleaners, or abrasive cleaning pads that can damage the finish.
Use cleaning products recommended by Wonder Floors & Home.

Always refer to the specific care instructions provided by Wonder Floors & Home for your type of flooring. Following these guidelines will help maintain the beauty and integrity of your floors for years to come.

Where to buy?

Address:

145 Division Dr Unit 120, Wilmington, NC 28401, Estados Unidos

Can I use single-pore flooring?

Of course, you can use single-pore flooring in certain situations. This type of flooring is commonly used in commercial and industrial environments due to its durability and ease of cleaning. However, it is important to consider some factors, such as the type of environment, the traffic of people or equipment and the necessary resistance to wear.

Be sure to consult a flooring expert to determine if single-pore flooring is the best option for your specific needs.

How do I know that the product is for use in external areas?

To determine whether a product is suitable for outdoor use, you can look for some specific characteristics:

Manufacturer’s indication: Check whether the product manufacturer clearly specifies that it is suitable for external use. This information is usually found on the product packaging or in the instructions for use.
Resistance to weather conditions: Products for outdoor use are generally designed to withstand exposure to sun, rain, wind and temperature variations. Look for information about weather resistance or outdoor conditions in the product specifications.
Construction material: Materials such as durable plastic, aluminum, stainless steel and treated wood are often used in outdoor products due to their durability and resistance to weather conditions.
Special treatments: Some products undergo special treatments, such as waterproof coatings or protection against UV rays, to ensure their durability in outdoor environments.
Certifications or quality seals: Check whether the product has certifications or quality seals that attest to its suitability for external use.

If you are still in doubt, contact the product manufacturer or supplier for additional information about its suitability for outdoor use.

How to clean porcelain tiles?

Cleaning porcelain tiles is a relatively simple task, but requires care to avoid damaging the surface. Here are some basic steps for cleaning porcelain tiles:

Removing Loose Dirt: Start by sweeping or vacuuming the floor to remove all loose dirt, dust and debris.
Cleaning with neutral detergent: Dilute neutral detergent in warm water in a bucket. Then, use a mop or soft cloth to clean the porcelain tiles with this solution. Avoid using abrasive cleaning products, as they can damage the porcelain coating.
Rinse: After cleaning the porcelain tiles with neutral detergent, rinse the floor with clean water to remove any soap residue.
Drying: Dry the porcelain tile with a clean cloth or let it dry naturally. Make sure you don’t leave puddles of water on the floor as this can cause stains.
Spot cleaning: For tougher stains, you may need a cleaner specifically for porcelain tiles. Follow the manufacturer’s instructions and test the product on a small, inconspicuous area of the floor before applying it to the entire surface.
Regular maintenance: To keep porcelain tiles clean and beautiful, it is important to carry out regular cleaning, at least once a week, and avoid the accumulation of dirt.

Always remember to follow the porcelain tile manufacturer’s instructions and cleaning products to ensure the best maintenance and avoid damage to the surface.

Which grout should I use?

The choice of mortar depends on the type of porcelain tile, the environment in which it will be installed and the specific conditions of the project. Here are some general considerations to help when choosing grout:

Type of porcelain tiles: There are different types of porcelain tiles, such as enameled porcelain tiles, technical porcelain tiles and high porosity porcelain tiles. Each type may require a specific type of mortar. Consult the porcelain manufacturer’s recommendations to determine the most suitable type of mortar.
Installation environment: If porcelain tiles are installed in humid areas, such as bathrooms or kitchens, it is important to use a mortar that is resistant to humidity and prolonged exposure to water.
Location: If the porcelain tile is installed in external areas or areas subject to extreme temperature variations, it is necessary to use a mortar that is resistant to the weather.
Size and shape of pieces: Specific mortars can be recommended for different sizes and shapes of porcelain pieces. For example, large format pieces may require a mortar with greater adhesion and leveling capacity.
Grout color: The color of the grout is also important, especially if the grout is visible. Choose a color that complements the porcelain tiles and the style of the room.

Before choosing the mortar, consult the porcelain tile manufacturer’s specifications and, if necessary, ask for guidance from a floor installation professional or a salesperson specializing in construction materials. This will ensure you select the most suitable mortar for your specific project.

Is it possible to buy directly from the factory?

Yes, in many cases it is possible to buy directly from the factory, especially if you are purchasing large quantities of a specific product. Buying directly from the factory can offer some advantages, such as lower prices, access to first-hand products and the possibility of customizing orders.

However, not all factories sell directly to the public. Some factories may only sell through authorized distributors, wholesalers, or resellers. In these cases, you can still contact the factory for information on where to find their products or to request a list of authorized distributors.

If you are interested in purchasing factory direct, I recommend contacting the manufacturer of your desired product directly for information about available purchasing options and specific procedures for placing an order directly from the factory.

What is the correct mortar for porcelain tiles and wall coverings?

When installing porcelain tiles and wall coverings, it is important to choose a suitable mortar that provides solid, long-lasting adhesion, as well as ensuring a good finish. Generally, the recommended mortar for these purposes is type AC II adhesive mortar, specially formulated for application on ceramics, porcelain tiles and ceramic coverings.

Here are some characteristics of type AC II adhesive mortar that make it suitable for porcelain tiles and wall coverings:

High adhesion: Type AC II adhesive mortar offers superior adhesion, ensuring that porcelain tiles and wall coverings remain firmly fixed.
Flexibility: This mortar has a certain flexibility, which is important especially on surfaces subject to movement, such as walls, to prevent the coverings from detaching over time.
Moisture resistance: Many type AC II mortars are formulated to resist moisture, making them suitable for installations in areas such as bathrooms, kitchens and outdoor areas.
Easy to apply: Type AC II adhesive mortar is easy to mix and apply, ensuring efficient and quality installation.

It is important to follow the manufacturer’s recommendations for both the porcelain tile and the mortar regarding surface preparation, mixing and application of the product. Furthermore, check that the mortar chosen complies with the project specifications and meets the specific needs of the environment in which it will be installed.

Special financing to make your floors dreams a reality

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Flooring

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Special financing to make your floors dreams a reality

COMPANY

Flooring

Services

STAY IN TOUCH​

CONTACT

CONTACT

STAY IN TOUCH