Privacy Policy
1. Scope This Privacy Policy explains how Wonder Floors & Home (“Company”) collects, uses, shares, and protects personal data collected from visitors to wonderfloorsandhome.com and from clients who request services.
2. Data we collect ● Contact and project information: name, email, phone, address, property details, photos you provide. ● Transaction data: invoices, payment details (payment processors hold card data). ● Site data: IP address, browser/device information, pages visited, and cookies/analytics data. ● User content: reviews, testimonials, and photos you submit.
3. How we collect data We collect data when you submit contact/quote forms, schedule appointments, communicate by email/phone, sign contracts, or browse the website (via cookies and analytics).
4. How we use data We use your information to respond to inquiries, provide estimates and services, schedule appointments (including mobile showroom visits), process payments, send service-related notices, and improve the website and marketing.
5. Sharing & third parties We may share data with service providers needed to deliver services (payment processors, suppliers, installers/subcontractors), website hosting and analytics providers, and as required by law.
6. Cookies & tracking We use essential cookies for site functionality and non‑essential cookies (analytics/marketing). You can manage or disable cookies in your browser; disabling some cookies may reduce site functionality.
7. Data retention & security We retain project and financial records for business purposes (typical retention: 3–7 years]). We implement reasonable security measures to protect data, though no system is completely secure.
8. Your rights Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to opt out of marketing communications. To exercise rights, contact us at contact@wonderfloorsandhome.com or 9109454166.
9. Children The site is not directed to children under 13; we do not knowingly collect their personal information.
10. Changes & contact We may update this policy; the effective date will change when we do. For privacy questions or requests: phone 9109454166, email contact@wonderfloorsandhome.com , mailing address 145 Division Dr, Unit 120, Wilmington, NC 28401.
11. COMMUNICATION VIA SMS AND MOBILE MESSAGING
12. By providing your mobile phone number to Wonder Floors and Home LLC (“Wonder Floors and Home”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems.
13. Message frequency may vary based on your interaction with Wonder Floors and Home. Standard message and data rates may apply. Please contact your mobile carrier for details.
14. OPTING OUT
15. You may opt out of receiving SMS messages from Wonder Floors and Home at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again.
16. You may also request to opt out by contacting us directly at contact@wonderfloorsandhome.com
17. USE AND PROTECTION OF MOBILE INFORMATION
18. Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Wonder Floors and Home will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.
19. CONSENT AND ACCEPTABLE USE
20.Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling.
Privacy Policy
1. Scope This Privacy Policy explains how Wonder Floors & Home (“Company”) collects, uses, shares, and protects personal data collected from visitors to wonderfloorsandhome.com and from clients who request services.
2. Data we collect ● Contact and project information: name, email, phone, address, property details, photos you provide. ● Transaction data: invoices, payment details (payment processors hold card data). ● Site data: IP address, browser/device information, pages visited, and cookies/analytics data. ● User content: reviews, testimonials, and photos you submit.
3. How we collect data We collect data when you submit contact/quote forms, schedule appointments, communicate by email/phone, sign contracts, or browse the website (via cookies and analytics).
4. How we use data We use your information to respond to inquiries, provide estimates and services, schedule appointments (including mobile showroom visits), process payments, send service-related notices, and improve the website and marketing.
5. Sharing & third parties We may share data with service providers needed to deliver services (payment processors, suppliers, installers/subcontractors), website hosting and analytics providers, and as required by law.
6. Cookies & tracking We use essential cookies for site functionality and non‑essential cookies (analytics/marketing). You can manage or disable cookies in your browser; disabling some cookies may reduce site functionality.
7. Data retention & security We retain project and financial records for business purposes (typical retention: 3–7 years]). We implement reasonable security measures to protect data, though no system is completely secure.
8. Your rights Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to opt out of marketing communications. To exercise rights, contact us at contact@wonderfloorsandhome.com or 9109454166.
9. Children The site is not directed to children under 13; we do not knowingly collect their personal information.
10. Changes & contact We may update this policy; the effective date will change when we do. For privacy questions or requests: phone 9109454166, email contact@wonderfloorsandhome.com , mailing address 145 Division Dr, Unit 120, Wilmington, NC 28401.
11. COMMUNICATION VIA SMS AND MOBILE MESSAGING
12. By providing your mobile phone number to Wonder Floors and Home LLC (“Wonder Floors and Home”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems.
13. Message frequency may vary based on your interaction with Wonder Floors and Home. Standard message and data rates may apply. Please contact your mobile carrier for details.
14. OPTING OUT
15. You may opt out of receiving SMS messages from Wonder Floors and Home at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again.
16. You may also request to opt out by contacting us directly at contact@wonderfloorsandhome.com
17. USE AND PROTECTION OF MOBILE INFORMATION
18. Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Wonder Floors and Home will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.
19. CONSENT AND ACCEPTABLE USE
20.Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling.
Privacy Policy
1. Scope This Privacy Policy explains how Wonder Floors & Home (“Company”) collects, uses, shares, and protects personal data collected from visitors to wonderfloorsandhome.com and from clients who request services.
2. Data we collect ● Contact and project information: name, email, phone, address, property details, photos you provide. ● Transaction data: invoices, payment details (payment processors hold card data). ● Site data: IP address, browser/device information, pages visited, and cookies/analytics data. ● User content: reviews, testimonials, and photos you submit.
3. How we collect data We collect data when you submit contact/quote forms, schedule appointments, communicate by email/phone, sign contracts, or browse the website (via cookies and analytics).
4. How we use data We use your information to respond to inquiries, provide estimates and services, schedule appointments (including mobile showroom visits), process payments, send service-related notices, and improve the website and marketing.
5. Sharing & third parties We may share data with service providers needed to deliver services (payment processors, suppliers, installers/subcontractors), website hosting and analytics providers, and as required by law.
6. Cookies & tracking We use essential cookies for site functionality and non‑essential cookies (analytics/marketing). You can manage or disable cookies in your browser; disabling some cookies may reduce site functionality.
7. Data retention & security We retain project and financial records for business purposes (typical retention: 3–7 years]). We implement reasonable security measures to protect data, though no system is completely secure.
8. Your rights Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to opt out of marketing communications. To exercise rights, contact us at contact@wonderfloorsandhome.com or 9109454166.
9. Children The site is not directed to children under 13; we do not knowingly collect their personal information.
10. Changes & contact We may update this policy; the effective date will change when we do. For privacy questions or requests: phone 9109454166, email contact@wonderfloorsandhome.com , mailing address 145 Division Dr, Unit 120, Wilmington, NC 28401.
11. COMMUNICATION VIA SMS AND MOBILE MESSAGING
12. By providing your mobile phone number to Wonder Floors and Home LLC (“Wonder Floors and Home”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems.
13. Message frequency may vary based on your interaction with Wonder Floors and Home. Standard message and data rates may apply. Please contact your mobile carrier for details.
14. OPTING OUT
15. You may opt out of receiving SMS messages from Wonder Floors and Home at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again.
16. You may also request to opt out by contacting us directly at contact@wonderfloorsandhome.com
17. USE AND PROTECTION OF MOBILE INFORMATION
18. Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Wonder Floors and Home will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.
19. CONSENT AND ACCEPTABLE USE
20.Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling.
Privacy Policy
1. Scope This Privacy Policy explains how Wonder Floors & Home (“Company”) collects, uses, shares, and protects personal data collected from visitors to wonderfloorsandhome.com and from clients who request services.
2. Data we collect ● Contact and project information: name, email, phone, address, property details, photos you provide. ● Transaction data: invoices, payment details (payment processors hold card data). ● Site data: IP address, browser/device information, pages visited, and cookies/analytics data. ● User content: reviews, testimonials, and photos you submit.
3. How we collect data We collect data when you submit contact/quote forms, schedule appointments, communicate by email/phone, sign contracts, or browse the website (via cookies and analytics).
4. How we use data We use your information to respond to inquiries, provide estimates and services, schedule appointments (including mobile showroom visits), process payments, send service-related notices, and improve the website and marketing.
5. Sharing & third parties We may share data with service providers needed to deliver services (payment processors, suppliers, installers/subcontractors), website hosting and analytics providers, and as required by law.
6. Cookies & tracking We use essential cookies for site functionality and non‑essential cookies (analytics/marketing). You can manage or disable cookies in your browser; disabling some cookies may reduce site functionality.
7. Data retention & security We retain project and financial records for business purposes (typical retention: 3–7 years]). We implement reasonable security measures to protect data, though no system is completely secure.
8. Your rights Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to opt out of marketing communications. To exercise rights, contact us at contact@wonderfloorsandhome.com or 9109454166.
9. Children The site is not directed to children under 13; we do not knowingly collect their personal information.
10. Changes & contact We may update this policy; the effective date will change when we do. For privacy questions or requests: phone 9109454166, email contact@wonderfloorsandhome.com , mailing address 145 Division Dr, Unit 120, Wilmington, NC 28401.
11. COMMUNICATION VIA SMS AND MOBILE MESSAGING
12. By providing your mobile phone number to Wonder Floors and Home LLC (“Wonder Floors and Home”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems.
13. Message frequency may vary based on your interaction with Wonder Floors and Home. Standard message and data rates may apply. Please contact your mobile carrier for details.
14. OPTING OUT
15. You may opt out of receiving SMS messages from Wonder Floors and Home at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again.
16. You may also request to opt out by contacting us directly at contact@wonderfloorsandhome.com
17. USE AND PROTECTION OF MOBILE INFORMATION
18. Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Wonder Floors and Home will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.
19. CONSENT AND ACCEPTABLE USE
20.Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling.
Terms & Conditions
1. Acceptance of terms By using this website and requesting services from Wonder Floors & Home (“Company”), you agree to these Terms & Conditions. If you do not agree, do not use the site.
2. Services and estimates Website content describes the Company’s flooring and home renovation services. All quotes or estimates provided online or by phone are informational only and non‑binding unless confirmed in a signed written estimate or contract.
3. Appointments and access Appointments (including mobile showroom visits) require confirmation. Customers must provide accurate information and safe access to the property; the Company may cancel or reschedule for safety or access issues.
4. Orders, deposits & payments Projects typically require a deposit before ordering materials or scheduling. Payment terms will be stated on the estimate/invoice; outstanding balances must be paid according to the invoice. Accepted payment methods: check, credit card (fee applicable), cash and ACH. Late payments may incur fees.
5. Changes, unforeseen conditions & delays Hidden damage, subfloor conditions, permits, supplier delays, or weather may require change orders and additional charges. The Company will notify clients of material changes and obtain approval for extra work.
6. Warranties & returns Product warranties are provided by manufacturers. The Company offers a limited workmanship warranty of one year from completion for qualifying installation work; warranty claims must be submitted in writing.
7. Intellectual property Site content (text, images, logos) is owned or licensed by the Company. Users may view and download content for personal, noncommercial use only.
8. User content & marketing use By posting testimonials, photos, or reviews via the site, you grant the Company a nonexclusive, royalty‑free license to use that content for marketing and website purposes.
9. Disclaimers & limitation of liability The site and services are provided “as is.” To the fullest extent permitted by law, the Company’s liability is limited to the amount paid for the relevant services; consequential damages are disclaimed.
10. Governing law & disputes These terms are governed by North Carolina law. Disputes will be handled in courts located in Wilmington, NC, or via alternative dispute resolution if agreed.
11. Changes to terms & contact
The Company may revise these Terms with an updated effective date. For questions or notices:phone 9109454166, email contact@wonderfloorsandhome.com, mailing address 145 Division Dr, Unit 120, Wilmington, NC 28401.
Terms & Conditions
(SMS Messaging) SMS Messaging Terms These Terms & Conditions govern SMS/text messaging services (“Messaging Services”) provided by Wonder Floors and Home. By providing your mobile phone number and consenting, you agree to receive SMS messages as described below. Types of Messages By opting in, you may receive SMS messages related to your services, including but not limited to:
● Appointment confirmations and reminders
● Scheduling updates
● Technician arrival notifications
● Billing and payment notifications
● Post-service follow-ups
● Customer-requested quote follow-ups
Messages may be sent using automated or manual systems. Consent SMS consent is obtained verbally, either in person or over the phone. At the time consent is obtained, customers are informed of:
● Message types
● Message frequency variability
● Message and data rate disclosures
● Opt-out and help instructions
Consent is not a condition of purchase and may be withdrawn at any time.
Message Frequency Message frequency may vary based on customer interaction and services requested.
Message & Data Rates Message and data rates may apply depending on your mobile carrier and plan.
Wonder Floors and Home is not responsible for carrier charges.
Opt-Out Instructions You may opt out of SMS messages at any time by replying STOP to any message.
After opting out, you will receive a confirmation and no further SMS messages will be sent unless you opt in again.
You may also opt out by contacting us at: contact@wonderfloorsandhome.com Help & Support Reply HELP to any message for assistance, or contact us at: (910) 945-4166 contact@wonderfloorsandhome.com
Privacy Your mobile phone number and opt-in information are handled in accordance with our Privacy Policy.
We do not sell or share mobile numbers for third-party marketing purposes. View our Privacy Policy here: https://wonderfloorsandhome.com/privacy-terms#terms Carrier Disclaimer SMS delivery is subject to mobile carrier availability. Wonder Floors and Home is not responsible for delayed or undelivered messages due to carrier limitations.
Changes to These Terms We may update these Terms & Conditions from time to time. Continued use of SMS services constitutes acceptance of any updated terms.
Acceptable Use Policy (SMS & Mobile Messaging) Overview This Acceptable Use Policy (“Policy”) governs the use of SMS/text messaging and mobile communication services (“Messaging Services”) provided by Wonder Floors and Home (“we,” “our,” or “us”). By receiving or engaging with our Messaging Services, you agree to this Policy.
Failure to comply may result in suspension or termination of messaging services. Consent Requirements Obtaining Consent We require express consent before sending any SMS or mobile messages.
Consent is obtained verbally, either in person or over the phone. At the time consent is obtained, customers are informed of:
● The types of messages they will receive
● That message frequency may vary ● That message and data rates may apply
● How to opt out or request help Customers must explicitly agree to receive SMS messages.
Consent is documented in our system prior to sending any SMS messages and includes the date, time, and method of consent.
Revocation of Consent (Opt-Out) Customers may opt out of SMS messages at any time by replying STOP to any message. Upon opting out:
● A confirmation message may be sent
● No further SMS messages will be sent unless the customer re-enrolls Customers may also request to opt out by contacting us directly at: contact@wonderfloorsandhome.com Sender Identification All outbound SMS messages clearly identify Wonder Floors and Home as the sender, unless the message is part of an ongoing customer-initiated conversation.
Permitted Message Content Messages sent using our Messaging Services are transactional and service-related, including:
● Appointment confirmations and reminders
● Scheduling updates or changes
● Technician arrival or on-the-way notifications
● Billing or payment notifications
● Post-service or post-installation follow-ups
● Quote follow-ups requested by the customer
We do not send unsolicited or spam messages. Prohibited Use Our Messaging Services may not be used to send:
● Messages without proper consent
● Unsolicited, deceptive, or misleading messages
● Content that is unlawful, abusive, fraudulent, or harmful
● Messages intended to evade opt-out mechanisms or carrier safeguards
Message Frequency & Compliance Message frequency varies based on customer interaction and services requested.
Opt-out requests are honored immediately and in compliance with applicable laws and carrier requirements. Enforcement Violations of this Policy may result in suspension or termination of messaging services and may be reported to messaging providers or mobile carriers if required.
We reserve the right to update this Policy at any time. Privacy & Data Use Mobile phone numbers and opt-in information are handled in accordance with our Privacy Policy.
We do not sell, rent, or share mobile numbers for third-party marketing purposes. View our Privacy Policy here: https://wonderfloorsandhome.com/privacy-terms#privacy Contact For questions about this Policy, contact: contact@wonderfloorsandhome.com (910) 945-4166
Terms & Conditions
1. Acceptance of terms By using this website and requesting services from Wonder Floors & Home (“Company”), you agree to these Terms & Conditions. If you do not agree, do not use the site.
2. Services and estimates Website content describes the Company’s flooring and home renovation services. All quotes or estimates provided online or by phone are informational only and non‑binding unless confirmed in a signed written estimate or contract.
3. Appointments and access Appointments (including mobile showroom visits) require confirmation. Customers must provide accurate information and safe access to the property; the Company may cancel or reschedule for safety or access issues.
4. Orders, deposits & payments Projects typically require a deposit before ordering materials or scheduling. Payment terms will be stated on the estimate/invoice; outstanding balances must be paid according to the invoice. Accepted payment methods: check, credit card (fee applicable), cash and ACH. Late payments may incur fees.
5. Changes, unforeseen conditions & delays Hidden damage, subfloor conditions, permits, supplier delays, or weather may require change orders and additional charges. The Company will notify clients of material changes and obtain approval for extra work.
6. Warranties & returns Product warranties are provided by manufacturers. The Company offers a limited workmanship warranty of one year from completion for qualifying installation work; warranty claims must be submitted in writing.
7. Intellectual property Site content (text, images, logos) is owned or licensed by the Company. Users may view and download content for personal, noncommercial use only.
8. User content & marketing use By posting testimonials, photos, or reviews via the site, you grant the Company a nonexclusive, royalty‑free license to use that content for marketing and website purposes.
9. Disclaimers & limitation of liability The site and services are provided “as is.” To the fullest extent permitted by law, the Company’s liability is limited to the amount paid for the relevant services; consequential damages are disclaimed.
10. Governing law & disputes These terms are governed by North Carolina law. Disputes will be handled in courts located in Wilmington, NC, or via alternative dispute resolution if agreed.
11. Changes to terms & contact
The Company may revise these Terms with an updated effective date. For questions or notices:phone 9109454166, email contact@wonderfloorsandhome.com, mailing address 145 Division Dr, Unit 120, Wilmington, NC 28401.
Terms & Conditions
(SMS Messaging) SMS Messaging Terms These Terms & Conditions govern SMS/text messaging services (“Messaging Services”) provided by Wonder Floors and Home. By providing your mobile phone number and consenting, you agree to receive SMS messages as described below. Types of Messages By opting in, you may receive SMS messages related to your services, including but not limited to:
● Appointment confirmations and reminders
● Scheduling updates
● Technician arrival notifications
● Billing and payment notifications
● Post-service follow-ups
● Customer-requested quote follow-ups
Messages may be sent using automated or manual systems. Consent SMS consent is obtained verbally, either in person or over the phone. At the time consent is obtained, customers are informed of:
● Message types
● Message frequency variability
● Message and data rate disclosures
● Opt-out and help instructions
Consent is not a condition of purchase and may be withdrawn at any time.
Message Frequency Message frequency may vary based on customer interaction and services requested.
Message & Data Rates Message and data rates may apply depending on your mobile carrier and plan.
Wonder Floors and Home is not responsible for carrier charges.
Opt-Out Instructions You may opt out of SMS messages at any time by replying STOP to any message.
After opting out, you will receive a confirmation and no further SMS messages will be sent unless you opt in again.
You may also opt out by contacting us at: contact@wonderfloorsandhome.com Help & Support Reply HELP to any message for assistance, or contact us at: (910) 945-4166 contact@wonderfloorsandhome.com
Privacy Your mobile phone number and opt-in information are handled in accordance with our Privacy Policy.
We do not sell or share mobile numbers for third-party marketing purposes. View our Privacy Policy here: https://wonderfloorsandhome.com/privacy-terms#terms Carrier Disclaimer SMS delivery is subject to mobile carrier availability. Wonder Floors and Home is not responsible for delayed or undelivered messages due to carrier limitations.
Changes to These Terms We may update these Terms & Conditions from time to time. Continued use of SMS services constitutes acceptance of any updated terms.
Acceptable Use Policy (SMS & Mobile Messaging) Overview This Acceptable Use Policy (“Policy”) governs the use of SMS/text messaging and mobile communication services (“Messaging Services”) provided by Wonder Floors and Home (“we,” “our,” or “us”). By receiving or engaging with our Messaging Services, you agree to this Policy.
Failure to comply may result in suspension or termination of messaging services. Consent Requirements Obtaining Consent We require express consent before sending any SMS or mobile messages.
Consent is obtained verbally, either in person or over the phone. At the time consent is obtained, customers are informed of:
● The types of messages they will receive
● That message frequency may vary ● That message and data rates may apply
● How to opt out or request help Customers must explicitly agree to receive SMS messages.
Consent is documented in our system prior to sending any SMS messages and includes the date, time, and method of consent.
Revocation of Consent (Opt-Out) Customers may opt out of SMS messages at any time by replying STOP to any message. Upon opting out:
● A confirmation message may be sent
● No further SMS messages will be sent unless the customer re-enrolls Customers may also request to opt out by contacting us directly at: contact@wonderfloorsandhome.com Sender Identification All outbound SMS messages clearly identify Wonder Floors and Home as the sender, unless the message is part of an ongoing customer-initiated conversation.
Permitted Message Content Messages sent using our Messaging Services are transactional and service-related, including:
● Appointment confirmations and reminders
● Scheduling updates or changes
● Technician arrival or on-the-way notifications
● Billing or payment notifications
● Post-service or post-installation follow-ups
● Quote follow-ups requested by the customer
We do not send unsolicited or spam messages. Prohibited Use Our Messaging Services may not be used to send:
● Messages without proper consent
● Unsolicited, deceptive, or misleading messages
● Content that is unlawful, abusive, fraudulent, or harmful
● Messages intended to evade opt-out mechanisms or carrier safeguards
Message Frequency & Compliance Message frequency varies based on customer interaction and services requested.
Opt-out requests are honored immediately and in compliance with applicable laws and carrier requirements. Enforcement Violations of this Policy may result in suspension or termination of messaging services and may be reported to messaging providers or mobile carriers if required.
We reserve the right to update this Policy at any time. Privacy & Data Use Mobile phone numbers and opt-in information are handled in accordance with our Privacy Policy.
We do not sell, rent, or share mobile numbers for third-party marketing purposes. View our Privacy Policy here: https://wonderfloorsandhome.com/privacy-terms#privacy Contact For questions about this Policy, contact: contact@wonderfloorsandhome.com (910) 945-4166
Terms & Conditions
1. Acceptance of terms By using this website and requesting services from Wonder Floors & Home (“Company”), you agree to these Terms & Conditions. If you do not agree, do not use the site.
2. Services and estimates Website content describes the Company’s flooring and home renovation services. All quotes or estimates provided online or by phone are informational only and non‑binding unless confirmed in a signed written estimate or contract.
3. Appointments and access Appointments (including mobile showroom visits) require confirmation. Customers must provide accurate information and safe access to the property; the Company may cancel or reschedule for safety or access issues.
4. Orders, deposits & payments Projects typically require a deposit before ordering materials or scheduling. Payment terms will be stated on the estimate/invoice; outstanding balances must be paid according to the invoice. Accepted payment methods: check, credit card (fee applicable), cash and ACH. Late payments may incur fees.
5. Changes, unforeseen conditions & delays Hidden damage, subfloor conditions, permits, supplier delays, or weather may require change orders and additional charges. The Company will notify clients of material changes and obtain approval for extra work.
6. Warranties & returns Product warranties are provided by manufacturers. The Company offers a limited workmanship warranty of one year from completion for qualifying installation work; warranty claims must be submitted in writing.
7. Intellectual property Site content (text, images, logos) is owned or licensed by the Company. Users may view and download content for personal, noncommercial use only.
8. User content & marketing use By posting testimonials, photos, or reviews via the site, you grant the Company a nonexclusive, royalty‑free license to use that content for marketing and website purposes.
9. Disclaimers & limitation of liability The site and services are provided “as is.” To the fullest extent permitted by law, the Company’s liability is limited to the amount paid for the relevant services; consequential damages are disclaimed.
10. Governing law & disputes These terms are governed by North Carolina law. Disputes will be handled in courts located in Wilmington, NC, or via alternative dispute resolution if agreed.
11. Changes to terms & contact
The Company may revise these Terms with an updated effective date. For questions or notices:phone 9109454166, email contact@wonderfloorsandhome.com, mailing address 145 Division Dr, Unit 120, Wilmington, NC 28401.
Terms & Conditions
(SMS Messaging) SMS Messaging Terms These Terms & Conditions govern SMS/text messaging services (“Messaging Services”) provided by Wonder Floors and Home. By providing your mobile phone number and consenting, you agree to receive SMS messages as described below. Types of Messages By opting in, you may receive SMS messages related to your services, including but not limited to:
● Appointment confirmations and reminders
● Scheduling updates
● Technician arrival notifications
● Billing and payment notifications
● Post-service follow-ups
● Customer-requested quote follow-ups
Messages may be sent using automated or manual systems. Consent SMS consent is obtained verbally, either in person or over the phone. At the time consent is obtained, customers are informed of:
● Message types
● Message frequency variability
● Message and data rate disclosures
● Opt-out and help instructions
Consent is not a condition of purchase and may be withdrawn at any time.
Message Frequency Message frequency may vary based on customer interaction and services requested.
Message & Data Rates Message and data rates may apply depending on your mobile carrier and plan.
Wonder Floors and Home is not responsible for carrier charges.
Opt-Out Instructions You may opt out of SMS messages at any time by replying STOP to any message.
After opting out, you will receive a confirmation and no further SMS messages will be sent unless you opt in again.
You may also opt out by contacting us at: contact@wonderfloorsandhome.com Help & Support Reply HELP to any message for assistance, or contact us at: (910) 945-4166 contact@wonderfloorsandhome.com
Privacy Your mobile phone number and opt-in information are handled in accordance with our Privacy Policy.
We do not sell or share mobile numbers for third-party marketing purposes. View our Privacy Policy here: https://wonderfloorsandhome.com/privacy-terms#terms Carrier Disclaimer SMS delivery is subject to mobile carrier availability. Wonder Floors and Home is not responsible for delayed or undelivered messages due to carrier limitations.
Changes to These Terms We may update these Terms & Conditions from time to time. Continued use of SMS services constitutes acceptance of any updated terms.
Acceptable Use Policy (SMS & Mobile Messaging) Overview This Acceptable Use Policy (“Policy”) governs the use of SMS/text messaging and mobile communication services (“Messaging Services”) provided by Wonder Floors and Home (“we,” “our,” or “us”). By receiving or engaging with our Messaging Services, you agree to this Policy.
Failure to comply may result in suspension or termination of messaging services. Consent Requirements Obtaining Consent We require express consent before sending any SMS or mobile messages.
Consent is obtained verbally, either in person or over the phone. At the time consent is obtained, customers are informed of:
● The types of messages they will receive
● That message frequency may vary ● That message and data rates may apply
● How to opt out or request help Customers must explicitly agree to receive SMS messages.
Consent is documented in our system prior to sending any SMS messages and includes the date, time, and method of consent.
Revocation of Consent (Opt-Out) Customers may opt out of SMS messages at any time by replying STOP to any message. Upon opting out:
● A confirmation message may be sent
● No further SMS messages will be sent unless the customer re-enrolls Customers may also request to opt out by contacting us directly at: contact@wonderfloorsandhome.com Sender Identification All outbound SMS messages clearly identify Wonder Floors and Home as the sender, unless the message is part of an ongoing customer-initiated conversation.
Permitted Message Content Messages sent using our Messaging Services are transactional and service-related, including:
● Appointment confirmations and reminders
● Scheduling updates or changes
● Technician arrival or on-the-way notifications
● Billing or payment notifications
● Post-service or post-installation follow-ups
● Quote follow-ups requested by the customer
We do not send unsolicited or spam messages. Prohibited Use Our Messaging Services may not be used to send:
● Messages without proper consent
● Unsolicited, deceptive, or misleading messages
● Content that is unlawful, abusive, fraudulent, or harmful
● Messages intended to evade opt-out mechanisms or carrier safeguards
Message Frequency & Compliance Message frequency varies based on customer interaction and services requested.
Opt-out requests are honored immediately and in compliance with applicable laws and carrier requirements. Enforcement Violations of this Policy may result in suspension or termination of messaging services and may be reported to messaging providers or mobile carriers if required.
We reserve the right to update this Policy at any time. Privacy & Data Use Mobile phone numbers and opt-in information are handled in accordance with our Privacy Policy.
We do not sell, rent, or share mobile numbers for third-party marketing purposes. View our Privacy Policy here: https://wonderfloorsandhome.com/privacy-terms#privacy Contact For questions about this Policy, contact: contact@wonderfloorsandhome.com (910) 945-4166
Terms & Conditions
1. Acceptance of terms By using this website and requesting services from Wonder Floors & Home (“Company”), you agree to these Terms & Conditions. If you do not agree, do not use the site.
2. Services and estimates Website content describes the Company’s flooring and home renovation services. All quotes or estimates provided online or by phone are informational only and non‑binding unless confirmed in a signed written estimate or contract.
3. Appointments and access Appointments (including mobile showroom visits) require confirmation. Customers must provide accurate information and safe access to the property; the Company may cancel or reschedule for safety or access issues.
4. Orders, deposits & payments Projects typically require a deposit before ordering materials or scheduling. Payment terms will be stated on the estimate/invoice; outstanding balances must be paid according to the invoice. Accepted payment methods: check, credit card (fee applicable), cash and ACH. Late payments may incur fees.
5. Changes, unforeseen conditions & delays Hidden damage, subfloor conditions, permits, supplier delays, or weather may require change orders and additional charges. The Company will notify clients of material changes and obtain approval for extra work.
6. Warranties & returns Product warranties are provided by manufacturers. The Company offers a limited workmanship warranty of one year from completion for qualifying installation work; warranty claims must be submitted in writing.
7. Intellectual property Site content (text, images, logos) is owned or licensed by the Company. Users may view and download content for personal, noncommercial use only.
8. User content & marketing use By posting testimonials, photos, or reviews via the site, you grant the Company a nonexclusive, royalty‑free license to use that content for marketing and website purposes.
9. Disclaimers & limitation of liability The site and services are provided “as is.” To the fullest extent permitted by law, the Company’s liability is limited to the amount paid for the relevant services; consequential damages are disclaimed.
10. Governing law & disputes These terms are governed by North Carolina law. Disputes will be handled in courts located in Wilmington, NC, or via alternative dispute resolution if agreed.
11. Changes to terms & contact
The Company may revise these Terms with an updated effective date. For questions or notices:phone 9109454166, email contact@wonderfloorsandhome.com, mailing address 145 Division Dr, Unit 120, Wilmington, NC 28401.
Terms & Conditions
(SMS Messaging) SMS Messaging Terms These Terms & Conditions govern SMS/text messaging services (“Messaging Services”) provided by Wonder Floors and Home. By providing your mobile phone number and consenting, you agree to receive SMS messages as described below. Types of Messages By opting in, you may receive SMS messages related to your services, including but not limited to:
● Appointment confirmations and reminders
● Scheduling updates
● Technician arrival notifications
● Billing and payment notifications
● Post-service follow-ups
● Customer-requested quote follow-ups
Messages may be sent using automated or manual systems. Consent SMS consent is obtained verbally, either in person or over the phone. At the time consent is obtained, customers are informed of:
● Message types
● Message frequency variability
● Message and data rate disclosures
● Opt-out and help instructions
Consent is not a condition of purchase and may be withdrawn at any time.
Message Frequency Message frequency may vary based on customer interaction and services requested.
Message & Data Rates Message and data rates may apply depending on your mobile carrier and plan.
Wonder Floors and Home is not responsible for carrier charges.
Opt-Out Instructions You may opt out of SMS messages at any time by replying STOP to any message.
After opting out, you will receive a confirmation and no further SMS messages will be sent unless you opt in again.
You may also opt out by contacting us at: contact@wonderfloorsandhome.com Help & Support Reply HELP to any message for assistance, or contact us at: (910) 945-4166 contact@wonderfloorsandhome.com
Privacy Your mobile phone number and opt-in information are handled in accordance with our Privacy Policy.
We do not sell or share mobile numbers for third-party marketing purposes. View our Privacy Policy here: https://wonderfloorsandhome.com/privacy-terms#terms Carrier Disclaimer SMS delivery is subject to mobile carrier availability. Wonder Floors and Home is not responsible for delayed or undelivered messages due to carrier limitations.
Changes to These Terms We may update these Terms & Conditions from time to time. Continued use of SMS services constitutes acceptance of any updated terms.
Acceptable Use Policy (SMS & Mobile Messaging) Overview This Acceptable Use Policy (“Policy”) governs the use of SMS/text messaging and mobile communication services (“Messaging Services”) provided by Wonder Floors and Home (“we,” “our,” or “us”). By receiving or engaging with our Messaging Services, you agree to this Policy.
Failure to comply may result in suspension or termination of messaging services. Consent Requirements Obtaining Consent We require express consent before sending any SMS or mobile messages.
Consent is obtained verbally, either in person or over the phone. At the time consent is obtained, customers are informed of:
● The types of messages they will receive
● That message frequency may vary ● That message and data rates may apply
● How to opt out or request help Customers must explicitly agree to receive SMS messages.
Consent is documented in our system prior to sending any SMS messages and includes the date, time, and method of consent.
Revocation of Consent (Opt-Out) Customers may opt out of SMS messages at any time by replying STOP to any message. Upon opting out:
● A confirmation message may be sent
● No further SMS messages will be sent unless the customer re-enrolls Customers may also request to opt out by contacting us directly at: contact@wonderfloorsandhome.com Sender Identification All outbound SMS messages clearly identify Wonder Floors and Home as the sender, unless the message is part of an ongoing customer-initiated conversation.
Permitted Message Content Messages sent using our Messaging Services are transactional and service-related, including:
● Appointment confirmations and reminders
● Scheduling updates or changes
● Technician arrival or on-the-way notifications
● Billing or payment notifications
● Post-service or post-installation follow-ups
● Quote follow-ups requested by the customer
We do not send unsolicited or spam messages. Prohibited Use Our Messaging Services may not be used to send:
● Messages without proper consent
● Unsolicited, deceptive, or misleading messages
● Content that is unlawful, abusive, fraudulent, or harmful
● Messages intended to evade opt-out mechanisms or carrier safeguards
Message Frequency & Compliance Message frequency varies based on customer interaction and services requested.
Opt-out requests are honored immediately and in compliance with applicable laws and carrier requirements. Enforcement Violations of this Policy may result in suspension or termination of messaging services and may be reported to messaging providers or mobile carriers if required.
We reserve the right to update this Policy at any time. Privacy & Data Use Mobile phone numbers and opt-in information are handled in accordance with our Privacy Policy.
We do not sell, rent, or share mobile numbers for third-party marketing purposes. View our Privacy Policy here: https://wonderfloorsandhome.com/privacy-terms#privacy Contact For questions about this Policy, contact: contact@wonderfloorsandhome.com (910) 945-4166